Contact Us

We're here to help you plan your perfect Chitwan adventure. Get in touch with any questions or to make a reservation.

Get in Touch

Address

Hotel Royal Swiss
Sauraha, Chitwan National Park
Nepal

Phone Numbers

+977 9700371044 (Reservations)
+977 9700371044 (Mobile/WhatsApp)

Email Address

info@hotelroyalswisschitwan.com
reservations@hotelroyalswisschitwan.comcom
safari@hotelroyalswisschitwan.com

Reception Hours

24 hours, 7 days a week
Our reception is always open to assist you

Office Hours

  • Monday - Friday 8:00 AM - 8:00 PM
  • Saturday 8:00 AM - 6:00 PM
  • Sunday 9:00 AM - 5:00 PM
  • Public Holidays 9:00 AM - 4:00 PM

Send Us a Message

* Required fields. We typically respond within 24 hours.

Find Us

Located in the heart of Sauraha, gateway to Chitwan National Park

Hotel Royal Swiss

Sauraha, Chitwan National Park
Nepal

+977 9700371044

info@hotelroyalswisschitwan.com

Get Directions

From Kathmandu

By Air: 25 min flight to Bharatpur Airport + 30 min drive to hotel

By Road: 5-6 hours drive via Prithvi Highway

From Pokhara

By Road: 4-5 hours drive via East-West Highway

Tourist Bus: Regular services available daily

How to Reach Us

Multiple ways to reach Hotel Royal Swiss

By Air

Fly to Bharatpur Airport (BHR) from Kathmandu (25 min flight). We provide airport pickup service (additional charge). Bharatpur is 20km from our hotel (30 min drive).

By Bus

Regular tourist buses from Kathmandu/Pokhara to Sauraha (5-6 hours). We can arrange bus tickets and pickup from the Sauraha bus station (free for our guests).

By Private Vehicle

5-6 hours drive from Kathmandu via Prithvi Highway. Well-maintained roads. We can arrange private car with driver (additional charge). Ample parking available.

Frequently Asked Questions

Quick answers to common questions

Do you provide airport/bus station pickup service?

Yes, we provide pickup service from Bharatpur Airport and Sauraha Bus Station. Airport pickup is charged at $25 per vehicle (1-4 persons). Bus station pickup is free for guests with confirmed reservations. Please provide your arrival details at least 24 hours in advance.

What payment methods do you accept?

We accept cash (Nepalese Rupees, USD, Euros), credit/debit cards (Visa, MasterCard), bank transfers, and popular mobile payment services in Nepal. A deposit may be required for reservations during peak season.

What is your cancellation policy?

Cancellation 7+ days before check-in: Full refund. 3-7 days before: 50% refund. Less than 3 days: No refund but credit for future stay. For safari packages, different terms may apply. Please check at time of booking.

Do you have facilities for children?

Yes! We are family-friendly with special rates for children. We offer family bungalows, children's menu options, and child-friendly safari activities. Children under 5 stay free (with parents). Baby cots available on request.

Is Wi-Fi available throughout the property?

Free Wi-Fi is available in all rooms and common areas. The connection is generally good, though it may be slower in remote jungle areas. We also have a computer with internet access available for guest use in the lobby.

What languages do your staff speak?

Our staff speak English, Nepali, Hindi, and some basic German, French and Japanese. Our safari guides are fluent in English and have excellent knowledge of wildlife and local culture.